Terms of Use & Service Agreement

Electronic Record Notice: This document is an electronic record generated by a computer system under the Information Technology Act, 2000, and does not require any physical or digital signatures. By registering on, accessing, or using the platform, you explicitly agree to be bound by these terms.

1. Nature of the Platform & Legal Status

• 1.1 Legal Technology Intermediary: This online platform, operating under the brand name "Will & Beyond", and all its integrated software utilities, website, and mobile applications (collectively referred to as the "Platform"), are owned, operated, and maintained exclusively by Will & Beyond, having its registered office at 403-B, Shiv Anand CHS Ltd, Tembhi Naka, Thane (W) – 400601, Maharashtra.
• 1.2 Not a Law Firm: Will & Beyond is a legal-technology platform and administrative facilitator. The Company does not practice law, does not provide legal advice directly to the public, and does not operate as an unauthorized law firm. No corporate entity-client relationship or attorney-client relationship is formed between the User and Will & Beyond.

2. Role of Independent Advocates, Data Accuracy & Liability Exclusion

• 2.1 Empanelled Professionals: All legal drafting, customization, review, and advisory services offered through the Platform are performed exclusively by independent, qualified, and enrolled Advocates/Law Firms ("Empanelled Legal Professionals") empanelled within our network.
• 2.2 No Advertising or Solicitation: In strict compliance with Rule 36 of the Bar Council of India Rules, neither this Platform nor the empanelled legal professionals use this website to advertise legal services, solicit clients, or broadcast public testimonials. Will & Beyond operates strictly as a technology facilitator and does not recommend, endorse, or preferentially solicit for any specific advocate. The transmission of user information and subsequent routing to an Empanelled Legal Professional is initiated strictly at the voluntary and specific request of the User.
• 2.3 Formation of Relationship: Merely visiting this website or inputting raw data into the asset questionnaire layout does not create an attorney-client relationship. An official attorney-client relationship is established solely and exclusively between the User and the assigned Empanelled Legal Professional. This occurs only after the User submits complete details, clears the fee via the integrated payment gateway (Razorpay), and the assigned legal professional formally accepts the file on the backend dashboard.
• 2.4 User Responsibility for Data Accuracy: The Empanelled Legal Professional drafts and reviews the Will relying strictly on the personal data, asset descriptions, witness details, and executor designations inputted directly by the User on the Platform.
• 2.5 Absolute Exclusion of Liability: Neither the Company nor the Empanelled Legal Professional exercises any independent verification of ownership titles, asset valuations, encumbrances, or personal identities. If the data provided by the User is incorrect, inaccurate, incomplete, misleading, or fraudulent, neither the Company nor the Lawyer/Advocate or Law Firm shall be held liable under any circumstances for any structural defects, invalidity, or legal disputes that may arise regarding the Will during or after the lifetime of the testator.

3. Fee Structure & Service Finality

• 3.1 Slab-Wise Fees: Service fees are categorized into tiered, slab-wise pricing packages determined automatically by the cumulative asset values, locations, or complexity of the data inputted by the User.
• 3.2 Payment Gateway: All transactions and fee payments must be processed securely through our authorized payment partner, Razorpay.
• 3.3 Service Finality & Cancellation Policy: Because platform infrastructure, digital assets, and professional legal consultation resources are allocated automatically and immediately upon checkout, all fees processed via Razorpay are deemed final. Successful payment on the Platform constitutes immediate, automatic submission of the user's data profile for active drafting. Consequently, no refunds or cancellations shall be entertained post-payment. Exceptions to this finality are strictly limited to verified duplicate billing errors by the payment gateway or a total failure of service delivery as defined under our separate Cancellation & Refund Policy.

4. Revision Limits & Strict Timeline Constraints

• 4.1 Two-Time Modification Cap: Following the delivery of the initial draft Will, the User is entitled to a maximum of 2 (two) rounds of revisions or custom clause additions based strictly on the original asset structure submitted.
• 4.2 Two-Day Strict Deadline: All revision requests must be formally submitted through the Platform interface within 2 (two) calendar days from the exact timestamp of the delivery of the initial draft Will. Any requests received after the expiry of this 2-day window, or exceeding the 2 days -time limit, will be rejected automatically by the system. The file will be marked as finalized, and any subsequent edits will require a fresh slab fee payment.

5. Extra & Optional Services

• 5.1 Logistics Exclusions: The baseline slab fees cover digital compilation, legal drafting, and the digital delivery of the final PDF copy of the Will. Physical notarisation and official registration with the local Sub-Registrar are explicitly excluded from the baseline package.
• 5.2 Add-On Billing: If a user chooses to opt for physical notarisation or registration assistance through the platform interface, government stamp duties, official registration fees, and actual disbursements will be billed extra at actuals, along with a fixed administrative coordination fee.

6. Intellectual Property

All software, design, trademarks, logos, and content on the Platform (excluding the User's own submitted data and the finalized Will document prepared for that User) are the exclusive property of Will & Beyond or its licensors. The User is granted a limited, non-exclusive, non-transferable license to access and use the Platform solely for personal estate-planning purposes.

7. User Account, Suspension & Termination

The User may deactivate their account at any time, subject to the Cancellation & Refund Policy for any pending or completed transactions. Will & Beyond may suspend or terminate a User's access if it reasonably believes the User has provided fraudulent information, misused the Platform, or violated these Terms, and will make reasonable efforts to notify the User of the reason for such action.

8. Limitation of Liability

To the maximum extent permitted by applicable law, and without prejudice to Section 2.5, Will & Beyond aggregate liability arising out of or relating to the Platform or these Terms, whether in contract, tort, or otherwise, shall not exceed the total fees actually paid by the User for the specific service giving rise to the claim. Will & Beyond shall not be liable for any indirect, incidental, or consequential loss.

9. Indemnification

The User agrees to indemnify and hold harmless Will & Beyond, its officers, and Empanelled Legal Professionals from any claims, losses, or expenses arising out of the User's breach of these Terms or from inaccurate, incomplete, or fraudulent information supplied by the User.

10. Force Majeure

Estatewise Pvt Ltd shall not be liable for any delay or failure in performance resulting from causes beyond its reasonable control, including natural disasters, internet or payment gateway outages, government action, or other events of force majeure.

11. Grievance Officer

In accordance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, any complaint regarding these Terms or the Platform's operation may be directed to our designated Grievance Officer, whose contact details are published in our Privacy Policy.

12. Governing Law & Dispute Resolution

These Terms are governed by the laws of India. Any dispute shall first be referred to good-faith negotiation, failing which it shall be resolved by arbitration under the Arbitration and Conciliation Act, 1996, seated at Thane, Maharashtra, with the courts at Thane having exclusive jurisdiction over any matter not subject to arbitration.

13. Amendment, Severability & Entire Agreement

Will & Beyond may amend these Terms from time to time by posting the revised version on the Platform with an updated "Last Updated" date; continued use of the Platform after such changes constitutes acceptance. If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall continue in full force and effect. These Terms, together with the Privacy Policy, Disclaimer, and Cancellation & Refund Policy, constitute the entire agreement between the User and Estatewise Pvt Ltd regarding use of the Platform.